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Service Packages

Flat Fee Service Agreements

  • Our Managed Service Agreements are designed to allow ThinkTankIT to maintain, protect and improve your IT systems while keeping costs predictable. A single monthly payment covers all of your maintenance and help desk needs regardless of the amount of time required to complete this work. Please contact us for a detailed description of the software, hardware and services that are provided under our ThinkSmart MSA.

Why use Managed Services rather than paying for service as problems occur??

  • Risk Mitigation

Much like your fire or security alarm, ThinkTankIT’ s managed services program and our technicians expertise identify and reduce the risks of equipment failure, data loss and inefficiencies that can cause work stoppages at critical times.

 

  • Continuity

Familiarity = Efficiency. Having our technicians performing maintenance and help desk work consistently allows us to be intimately familiar with your network and the critical services your staff members rely on to be productive and successful. This continuity is a key component to a successful support relationship and allows for faster resolution times and lower overall support costs.

 

  • Capacity Planning and Growth Management

By comprehensively documenting your network and applications and becoming familiar with your business model as well as your equipment needs, ThinkTankIT is able to provide a customized road map and implementation services for your technology needs even when your business focus changes.

 

We have been successfully providing superior managed IT services to businesses since 2003, but don’t ask us, ask the small and medium business clients that we support every day Testimonials or request a list of business references you may contact to inquire about the value of our services.